FAQS

The Answers You Need

At Ookean, the complete satisfaction of our customers is always top priority. Check out some of our frequently asked questions below, and feel free to get in touch if you need additional information.

ORDERING STICKERS ONLY?

Stickers are sent in small envelopes with no tracking information given from the postal office.
Ookean is not liable for any lost or stolen items.

DO YOU SELL GIFT CARDS?

CAN I PRE-ORDER PRODUCTS?

Yes, you can pre-order products by contacting us via email.

Still have questions? Get in touch and we’ll be happy to help.

WHAT ARE THE PAYMENT OPTIONS?

HOW DO I CANCEL MY ORDER?

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Tel.: +447825133125